Perfectly Privacy Policy
Last Updated: June 25th, 2026
This Privacy Notice explains how Perfectly AI Inc. (“Perfectly,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information in connection with our website, products, services, communications, and other online or offline offerings that link to this Privacy Notice.
Disclosure Regarding Customer Data
This Privacy Notice does not apply to personal information that our customers provide to us, authorize us to access, or ask us to process on their behalf in connection with a written agreement with Perfectly (“Customer Data”).
Customer Data may include candidate information, prospect information, applicant information, employee information, job descriptions, hiring criteria, recruiter notes, outreach messages, email inbox data, applicant tracking system data, and other recruiting-related information.
Our customers’ privacy notices and policies govern their collection and use of Customer Data. Perfectly’s processing of Customer Data is governed by our contracts with our customers, not this Privacy Notice.
If you have questions or requests relating to Customer Data, please contact the customer that collected or controls that information.
1. Updates to This Privacy Notice
We may update this Privacy Notice from time to time. If we update it, we will post the updated version on our website and update the “Last Updated” date above. We may also provide additional notice if required by law.
2. Personal Information We Collect
We may collect personal information directly from you, automatically when you use our services, and from third-party sources.
A. Information You Provide to Us
We may collect information you provide directly to us, including:
Account Information. Name, email address, company name, job title, phone number, login information, and other account-related information.
Customer and Sales Communications. Information you provide when you email us, schedule a call, fill out a form, chat with us, request a demo, participate in onboarding, or otherwise communicate with us.
Transactions and Billing. Billing details and transaction information. Payments may be processed by third-party payment processors such as Stripe. We do not directly store full payment card numbers.
Events and Business Development. Information collected through conferences, events, referrals, partnerships, introductions, and other business development activities.
Job Applications. If you apply for a job with us, we may collect your resume, contact information, employment history, education history, portfolio links, and other information you provide in connection with your application.
B. Information We Collect Automatically
When you visit our website or use our services, we may automatically collect:
Device Information. IP address, browser type, device type, operating system, unique identifiers, and approximate location derived from IP address.
Usage Information. Pages viewed, features used, links clicked, timestamps, referring pages, session information, and other information about how you interact with our website or services.
Cookies and Similar Technologies. We may use cookies, pixels, web beacons, local storage, and similar technologies to operate our website, remember preferences, understand usage, improve our services, and support marketing.
C. Information from Third Parties
We may collect information from third-party sources, including:
Third-Party Services. If you connect or interact with third-party services, such as Google, email providers, calendar tools, applicant tracking systems, or other integrations, we may receive information you authorize those services to share with us.
Business Sources. We may receive information from referrals, partners, publicly available sources, business databases, event organizers, and other lawful sources.
Certain information obtained from Google APIs is subject to the Google API Services User Data Policy, including its Limited Use requirements.
3. How We Use Personal Information
We may use personal information to:
provide, operate, maintain, and improve our website and services;
create and manage accounts;
communicate with you;
respond to requests, questions, and support needs;
process payments and manage billing;
provide demos, onboarding, and customer support;
analyze usage and improve our services;
develop new products, features, and services;
secure our systems, prevent fraud, and troubleshoot issues;
conduct business development, sales, marketing, and customer relationship management;
send service-related messages and, where permitted, marketing communications;
process job applications;
comply with legal obligations and enforce our agreements;
create aggregated or de-identified information;
use information for other purposes disclosed at the time of collection or with your consent.
4. How We Share Personal Information
We may share personal information as described below.
A. Service Providers
We may share personal information with service providers that help us operate our business and provide our services, including hosting providers, analytics providers, customer support tools, AI and machine learning providers, payment processors, email providers, CRM tools, security providers, and other vendors.
B. Third-Party Services and Integrations
If you choose to connect, use, or interact with a third-party service through Perfectly, we may share information with that third-party service as directed by you or as needed to provide the integration.
Information shared with third-party services is governed by those third parties’ privacy policies and terms.
C. Customers and Authorized Users
If you use Perfectly as an employee, contractor, recruiter, hiring manager, or other authorized user of a Perfectly customer, we may share information associated with your account and use of the services with that customer.
D. Business Partners
We may share personal information with business partners where needed to provide a product or service you requested or where you have otherwise directed or permitted us to do so.
E. Corporate Transactions
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be shared, transferred, or disclosed as part of that transaction.
F. Legal, Safety, and Enforcement
We may share personal information if we believe it is necessary or appropriate to comply with law, legal process, law enforcement requests, national security requests, enforce our agreements, collect amounts owed, protect rights or safety, prevent fraud, or investigate suspected illegal or harmful activity.
G. Affiliates
We may share personal information with our corporate affiliates, if any, consistent with this Privacy Notice.
5. Google API Data
If you connect a Google account or authorize Perfectly to access Google user data, we will use that data only to provide and improve user-facing features that you request or enable.
We do not sell Google user data.
We do not use Google user data for advertising.
We do not allow humans to read Google user data unless necessary for security, legal compliance, support requested by you, or with your consent.
Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.
6. Your Privacy Choices
Depending on your location and applicable law, you may have choices or rights regarding your personal information.
Email Communications
You may opt out of marketing emails by using the unsubscribe link in the email or contacting us. You may still receive service-related or transactional communications.
Cookies
You may control cookies through your browser settings. If you disable cookies, some parts of our website or services may not work properly.
Privacy Rights
Depending on applicable law, you may have the right to request access, correction, deletion, portability, or restriction of certain personal information, or to object to certain processing.
To exercise privacy rights, contact us using the information below.
If your request relates to Customer Data, we may direct you to the relevant customer.
7. Sale or Sharing of Personal Information
We do not sell Customer Data.
We do not sell personal information in the ordinary sense of exchanging it for money.
Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. If we engage in activities that are considered a sale, sharing, or targeted advertising under applicable law, we will provide any required notice and opt-out rights.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Notice.
Customer Data is retained in accordance with our agreements with customers.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Transfers
Personal information may be transferred to, processed, and stored in the United States or other countries that may have data protection laws different from those in your location.
11. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.
If you believe a child has provided us personal information, please contact us.
12. Contact Us
If you have questions about this Privacy Notice or our privacy practices, contact us at:
Perfectly AI Inc.
Email: victor@perfectly.so